Shipping policy

Shipping Policy

Thank you for shopping with Pluxi™ 

We know how important it is to receive your order as soon as possible, and we do everything we can to get it to you quickly and safely.

Processing & Delivery Time

Please allow 3 –12 business days for delivery.

This includes:

• Order processing

• Quality checks

• Packaging

• Shipping to your address

Why Shipping May Sometimes Take Longer

We work hard to deliver on time, but occasional delays can happen due to:

• High order demand

• Courier delays

• Peak periods / promotions

• Delays outside of our control

While we always aim to meet our estimated delivery window, please note that delivery dates are estimates and not guaranteed.

Tracking Your Order

Once your order has been shipped, you’ll receive a tracking update so you can follow your package.

Shipping Support

If your order is taking longer than expected, please contact us through our Contact Us page and we’ll be happy to assist.